Support

FileCatalyst Community Portal

FileCatalyst support is available through our community portal. You can find our support forums, knowledge base articles, product updates, live chat and our corporate blog. Please access the community portal from the image below.The community portal is available to everyone.

Online Chat

Phone support

Phone support is available for customers who are current subscribers to our support plan.

Call Toll Free: 877.327.9387 within North America. From all other locations dial +1.613.667.2439

Phone support is available from 9am–5pm EST on weekdays. We are closed on all Canadian public holidays.