Looking for help? We’re committed to solving your problems so you can get back to what you do best. If you’ve run into an issue, our friendly support team can help you resolve it in a timely manner. When you need assistance implementing a software feature or just want to find your product downloads or manuals, we can point you in the right direction.

Support Live Chat Status

support person

Submit a Support Case

Support cases can be managed through the FileCatalyst Customer Portal.
Notice: We are currently experiencing technical difficulties. If you need assistance, please email [email protected].

Knowledge Base

Browse topics on our knowledge base to find answers to common questions. There are articles and instructions to help you get the most out of FileCatalyst.

Product Downloads

FileCatalyst products are available to download at with proper password credentials. You can request your password by completing the Trial Request Form.