FileCatalyst streamlined The U.S. Captioning’s workflow by eliminating the need to manually initiate every file transfer. Through the use of the FileCatalyst Direct application FileCatalyst HotFolder, The U.S. Captioning Company was able to automate file transfers and create a hands-off process that routes files to their correct locations with an automated alert, as well as archiving capabilities. With email alerts, they were able to overcome issues associated with moving a file prior to the completion of the transfer. Employees no longer need to monitor their FTP transfers, and FileCatalyst guarantees successful deliveries. When a file transfer is complete, each file is verified using an MD5 checksum – ensuring there is no data corruption.
“Implementing FileCatalyst has saved us time, increased our productivity and decreased stress, all of which have provided cost savings to the company,” said Jenny Carson from U.S. Captioning Company. “I am also pleased to say that every interaction with a FileCatalyst team member has been wonderful. Everyone has been friendly, knowledgeable, and prompt in communication.”