Careers
About The Company
Unlimi-Tech Software the maker of FileCatalyst is the emerging leader in accelerated file transfer technology. With over 900 satisfied clients worldwide we have transferred virtually any type of file on all the continents of the world (including Antarctica). We are a growing team based in Ottawa where all positions are based. We offer a competitive salary along with a comprehensive health benefits package and other perks. We have exciting career opportunities for the right people. We promote an exciting work environment and encourage creativity. We offer great potential for advancement, and a chance to work in an exciting and very dynamic environment.
Relocation
Successful candidates must either live in, or be willing to relocate to the Ottawa region. Although we welcome out of town candidates, we do not cover the costs of relocation. Positions are open to Canadian residents only.
Available Positions
Graphic and Web Design Specialist
About the Position
Looking to make full use of your creative skills with a fast-paced and fast-growing high-tech company?
If so, read on!
Developing a range of accelerated file transfer software solutions, we are currently on the lookout for an enthusiastic Graphic Designer to join our team. As part of our internal marketing team, you will create and maintain all aspects of our brand image and marketing both in print and online.
Primary Objectives & Responsibilities
- Design, create and maintain all marketing collateral (print and online)
- Develop, manage and maintain corporate web site and a micro-sites
- Assist with organization, coordination and logistics of trade shows
Required Skill Set
- Must demonstrate printed or online portfolio/showcase
- Post Secondary school degree/diploma in marketing, design, web development or equivalent experience
- Must have at least 2 years of relevant work experience within technology industry
- Must know: HTML, JavaScript, JQuerry, WordPress, InDesign, Photoshop
- Excellent communication skills (written and spoken) in English
- Ability to work independently in a small team and to work under pressure to meet tight deadlines
- Excellent knowledge of Windows and MacOS
- Take personal ownership of role and thinks beyond scope of role
- Detail oriented with superior organizational skills and proven multitasking skills
Additional Skill Set
- Previous experience working for a software development firm
- Additional spoken languages
- Knowledge of video editing software such as Camtasia and Handbreak
Details for Applicants
Term: Full Time Permanent (37.5 hours per week)
Salary: TBD; in accordance to experience
Benefits:Dental, life, medical, prescription benefits
Location:205-1725 St-Laurent Blvd. Ottawa, Ontario
How to Apply
NO PHONE CALLS PLEASE!If you meet the requirements listed above, please email a copy of your resume AND portfolio to graphicdesign@filecatalyst.com with the subject line "Graphic Design Specialist". Only those applicants considered will be contacted for an interview.
Software technical support analyst
About the Position
We are looking the an individual who isn't afraid to wear many hats and rise to a challenge.
We are presently searching for a technical support analyst -- someone who can work with customers to answer 1st & 2nd line support issues, but can turn around and dabble in QA and testing for the software team. We need someone who is sharp, direct, and gets the job done.
Primary Objectives & Responsibilities
- You will be part of the support team, responsible for 1st and 2nd tier support to clients and potential customers via trouble tickets, phone and live chat.
- You will be required to replicate client's environment locally to duplicate any potential problems.
- Once the problem is isolated, you will either supply the customer with configuration changes to resolve the issue, or file a bug with the development team for a software correction.
- You will help maintain the on-line support site, including knowledge base articles
- During software release cycles, you will work alongside the verification team running through manual test plans under the direction of our test lead.
- As part of the support team, you will work in staggered shifts to ensure 7am - 7pm coverage.
Required Skill Set
- Post secondary education in software development or systems administration, or proven experience in IT
- Must have at least 3 years of relevant work experience
- Excellent customer service skills
- Strong analytical approach to problem-solving
- Cross-platform experience (Windows Server, Linux, Solaris, Mac OS)
- Excellent communication skills (written and spoken) in English
Additional Skill Set
- Previous experience working for a software development firm
- Additional spoken languages
- Knowledge of web and FTP servers, Apache, Tomcat, IIS
- Some computer networking knowledge
- Network trouble shooting experience.
- Work with QA software suite (Testlink or other)
- Work with QA automation software (Hudson, JUnit, Selenium, QFTest or other)
Details for Applicants
Term: Full Time Permanent (37.5 hours per week, shift work)
Salary: TBD; in accordance to experience
Benefits:Dental, life, medical, prescription benefits
Location:205-1725 St-Laurent Blvd. Ottawa, Ontario
How to Apply
NO PHONE CALLS PLEASE!If you meet the requirements listed above, please email a copy of your resume to supportspecialist@filecatalyst.com with the subject line "Software technical support analyst". Only those applicants considered will be contacted for an interview.
